Hypertype is an innovative tool designed to streamline and enhance team email communication. It integrates with Gmail and other platforms to automatically include answers into email replies, drawing from Gmail history, documents, and more. The tool is designed to help teams find the best answers from messy email interactions and documents, enabling them to reply 10 times faster. It provides more insights than manual work, catering to the needs of sales teams that require complex knowledge.
The platform features a unique function known as the Hyper Match. This feature automatically matches similar questions that have been answered many times by the team. It's particularly useful for automating the onboarding process, allowing new members to avoid scrolling through lengthy internal FAQs before answering an email. The tool is praised for saving time and enabling the creation and sending of personalized messages that connect with clients.
Hypertype also utilizes an advanced AI technology known as Hyperbrain. This AI is trained to learn the user's industry during sign-up and becomes smarter over time, personalizing to the user's needs. It extracts the most relevant context from emails and FAQs, matches and fetches the best replies based on opened emails, and creates new knowledge and insights for the team. The AI also enhances responses through more personalized knowledge and tonality.
The platform is GDPR compliant and has obtained a CASA Tier 2 certificate for application security. It offers more data sharing options upon request and ensures that each department has control over its data. The Hyperbrain feature can be personalized for individual users and teams, making Hypertype a versatile and secure tool for improving team communication and efficiency.
